Screen Expands Service Team and Announces New Appointments and Promotions
Inkjet manufacturer Screen Europe has expanded its Service & Support team with the appointment of Mario Offermann as service manager for its customer base in Germany, Austria and Switzerland, where Screen’s print-on-demand (POD) business has quadrupled over the past three years. Offermann has over 20 years’ experience in inkjet technology. Tony Gill has been appointed as Regional Service Manager and will take responsibility for Screen Europe’s customer support and service in the UK & Ireland, MEA, Spain, Portugal and France. He will look after a wide range of services, from installation and training, hardware and software upgrades to preventative maintenance of Screen’s high-end inkjet systems.
“Screen always strives for customer service of the highest standards. The expansion of our excellent support team reflects the exponential growth Screen Europe has experienced in the German-speaking market and elsewhere in Europe in the past few years”, says Steve Low, Vice President Service & Support Screen Europe.
The German speaking DACH region (Germany, Austria, Switzerland) is one of Screen Europe’s most important, with a strong market for its high-end innovative products such as the Truepress Jet520HD and the Truepress Jet L350UV series inkjet label presses. Screen expects further growth here and in other European markets as the shift to inkjet printing continues to drive demand for its top-of-the-range inkjet systems.
“With his excellent expertise and experience, Mario will be invaluable to our customers and us”, said Steve Low. Before joining Screen, Offermann worked as inkjet specialist at Agfa and as color management and proofing expert at Koller AG in Switzerland. He will operate from Screen’s hub in Germany from where he will also support other markets, including the Benelux.
Tony Gill has decades of experience in printing technology. He joined Screen 20 years ago and, before being appointed in the new role of Regional Service Manager, worked as Screen’s Application Team Leader Europe. Steve Low comments: “Tony brings a unique combination of deep knowledge of our inkjet technology and excellent understanding of our customers’ requirements. He will have a crucial role in accommodating Screen’s growth, providing support and service to customers across Europe.”